Capabilities

Segments guests based on actual spend and frequency to reveal True Customer Targets, enabling smarter marketing, better retention, and higher ROI.

GuestStar identifies and converts nearby diners actively searching for restaurants in your category. GuestStar turns untapped local traffic into first-time guests—and future regulars.

Manages and routes reviews strategically—promoting great experiences publicly while resolving issues privately with empathetic, brand-right responses.

Boosts Google Maps rankings by accelerating positive review volume, improving local search visibility, and converting nearby searchers into in-store guests. 

Delivers emotion-aware, personalized messages triggered by guest behavior—driving repeat visits and retention without manual follow-up.

Automates post-visit loyalty measurement with real-time NPS scoring, surfacing guest satisfaction trends and churn risks across all locations.